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US Patent 10469664 System and method for managing multi-channel engagements

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
Date Filed
September 21, 2016
Date of Patent
November 5, 2019
Patent Applicant
Genesys (company)
Genesys (company)
Patent Application Number
15272304
Patent Citations Received
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US Patent 11461562 Method for multi-channel audio synchronization for task automation
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US Patent 11853729 Development system and method for a conversational application
0
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US Patent 11996104 Modifying communication channel interactions based on real-time event tracking
0
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US Patent 12014584 Systems and methods for contact center channel merging
0
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US Patent 10944706 Dynamic determination of data-transmission characteristics based on historical data accesses
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US Patent 11687737 Method for multi-channel audio synchronization for task automation
0
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US Patent 11322171 Parallel signal processing system and method
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US Patent 11762638 Development system and method
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US Patent 11437040 Modifying communication channel interactions based on real-time event tracking
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10469664
Patent Primary Examiner
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Ahmad F. Matar

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