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US Patent 11853729 Development system and method for a conversational application

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Contents

Is a
Patent
Patent
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Patent attributes

Patent Applicant
Nuance Communications
Nuance Communications
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
118537290
Patent Inventor Names
Abhishek Rohatgi0
Nirvana Tikku0
David Ardman0
Gabrielle R. Martone0
Marco Antonio Padron Chavez0
Andrew Matkin0
Flaviu Gelu Negrean0
Date of Patent
December 26, 2023
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Patent Application Number
180830840
Date Filed
December 16, 2022
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Patent Citations
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US Patent 10891950 Graph based prediction for next action in conversation flow
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US Patent 10951554 Systems and methods facilitating bot communications
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US Patent 10990619 Multi-tier conversational architecture with prioritized tier-driven production rules
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US Patent 11017176 Omnichannel data communications system using artificial intelligence (AI) based machine learning and predictive analysis
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US Patent 11055119 Feedback responsive interface
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US Patent 11074039 Graphical user interace rendering management by voice-driven computing infrastructure
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US Patent 11132988 Dialogue system, a dialogue method, and a method of training
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US Patent 11157706 Omnichannel data communications system using artificial intelligence (AI) based machine learning and predictive analysis
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...
Patent Primary Examiner
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Francisco J Aponte
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CPC Code
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G06F 8/34
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Patent abstract

A method, computer program product, and computing system for enabling usage of a conversational application by a plurality of users; gathering usage data concerning usage of the conversational application by the plurality of users; defining a visual representation of the conversational application; and overlaying the usage data onto the visual representation of the conversational application to generate visual traffic flow data.

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