Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Date of Patent
February 25, 2020
Patent Application Number
14266135
Date Filed
April 30, 2014
Patent Citations Received
Patent Primary Examiner
Patent abstract
Recommending actions to an Information Technology (IT) case can include searching an index for an IT case that matches a received IT case, identifying a plurality of actions for the received IT case based on the search, and recommending a subset of actions from the plurality of actions for the received IT case to an IT agent.
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