US Patent 10572841 Actions for an information technology case
Patent 10572841 was granted and assigned to Micro Focus Limited on February, 2020 by the United States Patent and Trademark Office.
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Patent abstract
Recommending actions to an Information Technology (IT) case can include searching an index for an IT case that matches a received IT case, identifying a plurality of actions for the received IT case based on the search, and recommending a subset of actions from the plurality of actions for the received IT case to an IT agent.
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Patent Jurisdiction
Patent Number
105728410
Date of Patent
February 25, 2020
0Patent Application Number
142661350
Date Filed
April 30, 2014
0Patent Citations Received
Patent Primary Examiner
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Patent Citations Received
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Is a
Current Assignee
0
Patent Jurisdiction
Patent Number
105728410
Date of Patent
February 25, 2020
0Patent Application Number
142661350
Date Filed
April 30, 2014
0Patent Citations Received
Patent Primary Examiner
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Patent citations received
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US Patent 10572841 Actions for an information technology case
Infobox
Is a
Current assignee
Patent jurisdiction
Patent number
10572841
Date of patent
February 25, 2020
Patent application number
14266135
Date Filed
April 30, 2014
Patent primary examiner
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