Patent attributes
A method for voice activated hotel room monitoring includes transmitting to a mobile number from a voice driven computer assistant disposed within a room of a hotel, a message inviting registration of a guest assigned to the room. In response to a registration of the guest received from the number, a unique identifier is assigned to the guest, a record is stored in a registry that associates the guest with the identifier and the room, and the identifier is transmitted to the mobile number. Thereafter, a voice command is detected in the assistant and, in response, the command is speech recognized into text and parsed to locate the identifier. Then, the registry is queried with the identifier. In the event that the identifier corresponds to the guest assigned to the room, a directive in the text is processed in connection with a service offered to the guest by the hotel.
