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US Patent 10635973 Recommendation system using improved neural network

Patent 10635973 was granted and assigned to Amazon on April, 2020 by the United States Patent and Trademark Office.

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Patent Jurisdiction

United States Patent and Trademark Office

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Patent Number

Date of Patent

April 28, 2020

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Patent Application Number

151955150

Date Filed

June 28, 2016

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Patent Citations Received

US Patent 11783246 Systems and methods for workforce management system deployment

US Patent 11856140 Predictive communications system

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US Patent 11449916 Information push method and apparatus, server, and storage medium

US Patent 11971908 Method and apparatus for detecting anomalies in communication data

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US Patent 11943391 Method and apparatus for routing communications within a contact center

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US Patent 10949542 Self-evolved adjustment framework for cloud-based large system based on machine learning

US Patent 10997500 Neural network with re-ranking using engagement metrics

US Patent 11677875 Method and apparatus for automated quality management of communication records

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Patent Primary Examiner

Shane D Woolwine

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