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US Patent 10645225 Systems and methods relating to chat interfaces

Overview Structured Data Issues Contributors Activity

Is a

Patent attributes

Patent Applicant

Genesys (company)

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

Date of Patent

May 5, 2020

Patent Application Number

16564681

Date Filed

September 9, 2019

Patent Citations Received

US Patent 11372419 Method for shortening waiting time for human-robot interaction, device and storage medium

US Patent 11503156 Handing off customer-support conversations between a human agent and a bot without requiring code changes

US Patent 11538073 Electronic apparatus and method for operating the same

US Patent 11659086 Tunable chatbots

0

US Patent 11303753 Enhancing agent's efficiency in a contact center by using a multi-agent to multi-contact routing orchestration

US Patent 11496421 Methods and apparatus for exchanging asynchronous messages

US Patent 11012380 Message communication apparatus, non- transitory computer readable medium, and display control method

US Patent 11057320 Operation for multiple chat bots operation in organization

...

Patent Primary Examiner

Quynh H. Nguyen

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