US Patent 11496421 Methods and apparatus for exchanging asynchronous messages

The disclosed subject matter relates to a system and method for facilitating automated conversations with users over a network. In some embodiment, a disclosed system includes a computing device operably connected to a database, and is configured to receive a plurality of incoming messages from a first user in an asynchronous manner; and identify a user request associated with the plurality of incoming messages. In these embodiments, the computing device determines that the plurality of incoming messages are all incoming messages that are associated with the user request; processes the plurality of incoming messages together; and generates at least one outgoing message as a response to the user request.