Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Wayne Barakat0
Eduardo D. Dela Torre0
Jeffrey A. Cornman0
Ross Leone0
Benny F. Dorrance0
Charles Cowell0
Christopher P. Clausen0
Date of Patent
April 13, 2021
0Patent Application Number
167033220
Date Filed
December 4, 2019
0Patent Citations
Patent Primary Examiner
Patent abstract
Various examples are directed to systems and methods for directed customer support. An analytics system may receive support communication data describing a support communication regarding a user account received from a user computing device and determine a subject of the support communication. The analytics system may select a response medium based at least in part on the subject and generate a response message based at least in part on the subject.
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