US Patent 11087737 Method and apparatus for voice recognition unit simulation
Patent 11087737 was granted and assigned to West Corporation on August, 2021 by the United States Patent and Trademark Office.
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Patent abstract
An apparatus and method apparatus and/or computer software to automate testing of a voice self service platform. In its software embodiment, the present invention comprises software that runs on the windows platform to simulate all the components of an Interactive Voice Recognition Unit (VRU). In addition this embodiment can also be used as a helper unit to test individual components of an interactive voice recognition (IVR).
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Current Assignee
Patent Jurisdiction
Patent Number
110877370
Date of Patent
August 10, 2021
0Patent Application Number
201901150
Date Filed
January 15, 2019
0Official Website
Edits on 25 Sep, 2022
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Infobox
Is a
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
110877370
Date of Patent
August 10, 2021
0Patent Application Number
201901150
Date Filed
January 15, 2019
0Official Website
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Edits on 7 Oct, 2021
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US Patent 11087737 Method and apparatus for voice recognition unit simulation
Infobox
Is a
Patent applicant
Current assignee
Patent jurisdiction
Patent number
11087737
Date of patent
August 10, 2021
Patent application number
20190115
Date Filed
January 15, 2019
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