Patent attributes
Methods, systems and computer program products are described herein that provided context to user queries to a chat bot. In one embodiment, the method may include receiving a user query at a chat bot. The chat bot is communicating with a system providing conversation interaction with the user. The chat bot accessing a user profile being initiated by the user. The user can revoke the permission to the system for creating and/or using a user profile at any time. In some embodiments, the user profile includes a query history and profile information about the user that correlates keywords to context. The chat bot weighs query keywords for comparison with the keywords of the user profile that are correlated to context. The chat bot interacts with the user using the context correlated to the user in accordance with the weight of the query keywords matched to the keywords of the user profile that are correlated to the context.
