Patent attributes
A device configured to send a service request identifier, an automated teller machine (ATM) identifier, and service information to a user device that is associated with a service provider. The device is further configured to receive service equipment information that includes a service equipment identifier for service equipment for servicing the ATM. The device is further configured to receive the service request identifier, a scanned ATM identifier, and a scanned service equipment identifier from the user device. The device is further configured to send an authorization to the service provider to perform a service on the ATM in response to determining that the scanned ATM identifier matches the ATM identifier that is associated with the service request identifier and determining that the scanned service equipment identifier matches the service equipment identifier that is associated with the ATM identifier.
