Patent 11491661 was granted and assigned to Toyota on November, 2022 by the United States Patent and Trademark Office.
A communication robot includes: an operation part; and a communication arbitration unit configured to exhibit a robot mode for autonomously operating the operation part by applying a first operational criterion and an avatar mode for operating the operation part based on an operation instruction sent from a remote operator by applying a second operational criterion to arbitrate communication among three parties, that is, the robot mode, the avatar mode, and a service user.