US Patent 11711327 Data derived user behavior modeling

In some examples, user models are generated to represent experience of users with respect to their roles. Models that represent conditions are also generated. As part of generating a support element for a particular user, a triggering event is detected (e.g., an update to a user record), a condition is identified, a condition model and a user model are compared to identify a condition preparedness score. This score is used to generate the support element, which is shared with a user device of the user.