Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Devesh Mohan Pandey
Arindam Mandal
Prakash Krishnan
Raefer Christopher Gabriel
Kjel Larsen
Date of Patent
September 5, 2023
Patent Application Number
16866903
Date Filed
May 5, 2020
Patent Citations
Patent Citations Received
Patent Primary Examiner
A dialog system receives a user request corresponding to a dialog with a user. The dialog system processes the user request to determine multiple service providers capable of responding to the user request. The dialog system selects one service provider based on a request-to-handle score, and selects another service provider based on a satisfaction rating. The dialog system updates the dialog state based on further input provided by the user to determine an output responsive to the user request.
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