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US Patent 11934806 Development system and method

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Is a
Patent
Patent
0

Patent attributes

Patent Applicant
Nuance Communications
Nuance Communications
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
119348060
Patent Inventor Names
Robert A. Follett0
David Ardman0
Nirvana Tikku0
Andrew Matkin0
Date of Patent
March 19, 2024
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Patent Application Number
170708570
Date Filed
October 14, 2020
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Patent Citations
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US Patent 10068174 Hybrid approach for developing, optimizing, and executing conversational interaction applications
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US Patent 10348658 Suggested items for use with embedded applications in chat conversations
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US Patent 10460728 Exporting dialog-driven applications to digital communication platforms
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US Patent 10620948 Application system for multiuser creating and editing of applications
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US Patent 10891950 Graph based prediction for next action in conversation flow
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US Patent 10951554 Systems and methods facilitating bot communications
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US Patent 10990619 Multi-tier conversational architecture with prioritized tier-driven production rules
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US Patent 11017176 Omnichannel data communications system using artificial intelligence (AI) based machine learning and predictive analysis
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...
Patent Primary Examiner
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Ryan D. Coyer
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Patent abstract

A method, computer program product, and computing system for enabling a user to select a plurality of functional modules from a library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application; wherein the conversational application includes a contingency platform configured to enable an administrator of the conversational application to activate a contingency plan at some point-in-time after the deployment of the conversational application.

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