Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Juan Sotelo0
Alexander Bordbar0
Andrei Gireada0
Date of Patent
July 2, 2024
0Patent Application Number
180919810
Date Filed
December 30, 2022
0Patent Citations
Patent Primary Examiner
Patent abstract
A virtual reality software method allows a user in virtual reality to receive customer service remotely from a live operator having a live view as well as remote-control abilities. The software process sends no live video, but encodes and decodes a computational instructional set of commands that are streamed then decoded and processed as instructional commands to emulate a live rendering of the sender to receiver and vice versa. The operator can see an emulated live stream of a user in virtual reality with the ability to offer assistance by remote control.
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