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US Patent 12079821 Assistance for customer service agents

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Date Filed
May 11, 2021
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Date of Patent
September 3, 2024
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Patent Application Number
17317765
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Patent Citations
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US Patent 8634537 Method of routing calls from a contact center
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US Patent 9645994 Methods and systems for automatic analysis of conversations between customer care agents and customers
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US Patent 10635695 Systems and methods for facilitating dialogue mining
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US Patent 10880435 Systems and methods for customer sentiment prediction and depiction
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US Patent 11367080 Systems and methods relating to customer experience automation
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US Patent 11076047 Intent analysis for call center response generation
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US Patent 11625556 Customer service learning machine
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US Patent 8161386 Method and apparatus for remote web-based technical support
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US Patent 8195468 Mobile systems and methods of supporting natural language human-machine interactions
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Patent Inventor Names
Phoebe Parsons
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Stephen King
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Kasey Snow
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Joel Werdell
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James Ellison
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Rudy Bourcelot
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Christopher Mills
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Mark Hanson
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
12079821
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Patent Primary Examiner
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Sangeeta Bahl
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CPC Code
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G06N 20/00
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G06Q 30/016
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