Log in
Sign up
Golden has been acquired by ComplyAdvantage.Read about it here ⟶
‌

US Patent 12120270 Monitoring representatives in a contact center environment

OverviewStructured DataIssuesContributorsActivity
Is a
Patent
Patent
0
Date Filed
June 7, 2023
0
Date of Patent
October 15, 2024
0
Patent Application Number
18207086
0
Patent Citations
‌
US Patent 10601991 System and method of real-time automated determination of problem interactions
0
‌
US Patent 10320971 Call log management for multiple communication devices using the same address of record
0
‌
US Patent 10346785 Multi-tenant based analytics for contact centers
0
‌
US Patent 10601992 Contact center agent coaching tool
0
‌
US Patent 10671337 Automatic sizing of agent's screen for html co-browsing applications
0
‌
US Patent 10671977 Management team mailbox integrating email repository and content management store services
0
‌
US Patent 10693923 Establishing streaming sessions during remote sessions
0
‌
US Patent 10694040 Centralized event log generation and analysis for contact centers
0
‌
US Patent 10997557 Method, apparatus, and computer program product for authorizing and authenticating user communication within an enterprise group-based communication platform
0
‌
US Patent 11423448 Method and apparatus for facilitating interaction with customers on enterprise interaction channels
0
•••
Patent Inventor Names
Chad Skinner
0
Rachel Duffield
0
Aaron Kammeyer
0
Amit Gupta
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
12120270
0
Patent Primary Examiner
‌
William J. Deane, Jr.
0
CPC Code
‌
H04M 3/5232
0
‌
H04M 3/5175
0

Find more entities like US Patent 12120270 Monitoring representatives in a contact center environment

Use the Golden Query Tool to find similar entities by any field in the Knowledge Graph, including industry, location, and more.
Open Query Tool
Access by API
Golden Query Tool
Golden logo