US Patent 7007067 Apparatus for processing communications

Communications received by a user over a communications link include identification information and are processed by:extracting identification information associated with a first received communication;categorizing the first communication and recommending an action based on the categorization;monitoring user response to the first communication;modifying the categorization in accordance with a monitored user response to the first communication, such that when a second communication having identifying information matching that of the first communication is received, the monitored user response is recommended by the categorization.