US Patent 7007067 Apparatus for processing communications
Patent 7007067 was granted and assigned to British Telecommunications Public Limited Company on February, 2006 by the United States Patent and Trademark Office.
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Communications received by a user over a communications link include identification information and are processed by:extracting identification information associated with a first received communication;categorizing the first communication and recommending an action based on the categorization;monitoring user response to the first communication;modifying the categorization in accordance with a monitored user response to the first communication, such that when a second communication having identifying information matching that of the first communication is received, the monitored user response is recommended by the categorization.
US Patent 7007067 Apparatus for processing communications
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