Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Timothy Coltrell0
Christopher O. Tracy0
Jeremy Lent0
Munnamgi S. Reddi0
TaChung Huang0
Date of Patent
March 18, 2008
Patent Application Number
10782311
Date Filed
February 18, 2004
Patent Citations Received
...
Patent Primary Examiner
Patent abstract
A system and method are described for providing on line chat help to an applicant. An application identifier and a chat applet are inserted into a web page. The web page is sent to the applicant. The chat applet is configured to determine based on an event that the applicant could benefit from online chat and, upon such determination, to send a request to a chat server for a connection and to include the application identifier with the request.
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