Is a
Patent attributes
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Yuri Zieman0
Jeffrey Hill0
Date of Patent
February 3, 2009
0Patent Application Number
112189250
Date Filed
September 2, 2005
0Patent Citations Received
Patent Primary Examiner
Patent abstract
In one aspect, an arbitrary natural language communication is received from a user. A concept recognition process is applied to automatically derive a representation of concepts embodied in the communication. The concept representation is used to provide to a human agent information useful in responding to the natural language communication.
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