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US Patent 7487095 Method and apparatus for managing user conversations

Patent 7487095 was granted and assigned to Microsoft on February, 2009 by the United States Patent and Trademark Office.

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Patent Citations Received
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US Patent 11776546 Intelligent agent for interactive service environments
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Patent Inventor Names
Jeffrey Hill0
Yuri Zieman0
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Patent abstract

In one aspect, an arbitrary natural language communication is received from a user. A concept recognition process is applied to automatically derive a representation of concepts embodied in the communication. The concept representation is used to provide to a human agent information useful in responding to the natural language communication.

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Patent Citations Received
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US Patent 11711465 Method and apparatus for providing assistance to calling customers
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=074870950
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US Patent 07487095 Method and apparatus for managing user conversations US Patent 7487095 Method and apparatus for managing user conversations

Infobox
Patent Number
074870950
Patent Number
74870950
Edits on 28 Sep, 2022
"Entity importer update"
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Infobox
Is a
Patent
Patent
0
Current Assignee
Microsoft
Microsoft
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
074870950
Date of Patent
February 3, 2009
0
Patent Application Number
112189250
Date Filed
September 2, 2005
0
Official Website
https://pdfpiw.uspto.gov/.piw?Docid=074870950
Patent Primary Examiner
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Susan McFadden
0
Edits on 14 Jun, 2022
"Entity importer update"
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edited on 14 Jun, 2022
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Website URL
https://pdfpiw.uspto.gov/.piw?Docid=07487095
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 US Patent 07487095 Method and apparatus for managing user conversations

Infobox
Is a
Patent
Patent
Current assignee
Microsoft
Microsoft
Patent jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent number
07487095
Date of patent
February 3, 2009
Patent application number
11218925
Date Filed
September 2, 2005
Patent primary examiner
‌
Susan McFadden

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