US Patent 7929952 System and method for implementing click-to-service
Patent 7929952 was granted and assigned to Oracle on April, 2011 by the United States Patent and Trademark Office.
All edits
Edits on 27 Nov, 2023
Golden AI
Edits made to:
Article (+483 characters)
Article
Patent abstract
A method for providing customer service to a user over a converged channel, said method comprising initiating a service session for a user, accessing a database having user information associated with the user, capturing session information associated with the service session, creating a session SIP message including at least a portion of the user information and at least a portion of the session information, and forwarding the session SIP message to a user agent.
Edits on 19 Sep, 2023
Golden AI
Edits made to:
Infobox (+3 properties)
Infobox
Patent Inventor Names
Brian T. Kelly0
Honggang Zhu0
Richard Lifeng Wang0
Edits on 24 May, 2023
Golden AI
Edits made to:
Infobox (+1/-1 properties)
US Patent 07929952 System and method for implementing click-to-service US Patent 7929952 System and method for implementing click-to-service
Infobox
Patent Number
079299520
Patent Number
79299520
Golden AI
Edits made to:
Infobox (-1 properties)
Infobox
Official Website
Edits on 26 Sep, 2022
Golden AI
Infobox
Is a
Current Assignee
Patent Jurisdiction
Patent Number
079299520
Date of Patent
April 19, 2011
0Patent Application Number
113419950
Date Filed
January 27, 2006
0Official Website
Patent Primary Examiner
Edits on 19 Jun, 2022
Golden AI
Edits made to:
Infobox (+1 properties)
Infobox
Website URL
Edits on 7 Dec, 2021
Golden AI
Edits made to:
Infobox (+8 properties)
US Patent 07929952 System and method for implementing click-to-service
Infobox
Is a
Current assignee
Patent jurisdiction
Patent number
07929952
Date of patent
April 19, 2011
Patent application number
11341995
Date Filed
January 27, 2006
Patent primary examiner
Find more entities like US Patent 7929952 System and method for implementing click-to-service
Use the Golden Query Tool to find similar entities by any field in the Knowledge Graph, including industry, location, and more.
