US Patent 8121262 Text feedback to an on-hold party

Patent 8121262 was granted and assigned to Avaya on February, 2012 by the United States Patent and Trademark Office.

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Patent

Patent attributes

Current Assignee

Avaya

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

8121262

Date of Patent

February 21, 2012

Patent Application Number

11780704

Date Filed

July 20, 2007

Patent Citations Received

‌

US Patent 11991312 System and method for queuing a communication session

Patent Primary Examiner

‌

Davetta W. Goins

Patent abstract

A party to a call that has been put on hold is provided with textual, display, announcements while on hold, via the on-hold call. A facility of the party that put the call on hold transmits text-based status indicators that are then displayed on a display of the on-hold party's communications device.

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