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US Patent 8535059 Learning management system for call center agents

Patent 8535059 was granted and assigned to Noble Systems Corporation on September, 2013 by the United States Patent and Trademark Office.

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Is a

Patent

Patent attributes

Patent Applicant

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Noble Systems Corporation

Current Assignee

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Noble Systems Corporation

Patent Jurisdiction

United States Patent and Trademark Office

Patent Number

8535059

Date of Patent

September 17, 2013

Patent Application Number

13624023

Date Filed

September 21, 2012

Patent Citations Received

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US Patent 11971908 Method and apparatus for detecting anomalies in communication data

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US Patent 11943391 Method and apparatus for routing communications within a contact center

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US Patent 11995584 Training assignment tool

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US Patent 11983723 Tracking digital credential usage in a sensor-monitored environment

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US Patent 11757804 Computer-implemented method and a computer system for improving performance of a service representative

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US Patent 11783246 Systems and methods for workforce management system deployment

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US Patent 11856140 Predictive communications system

Patent Primary Examiner

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Bruk Gebremichael

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