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US Patent 8977554 Assisted shopping server

Patent 8977554 was granted and assigned to Amazon on March, 2015 by the United States Patent and Trademark Office.

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US Patent 12008629 System and method for providing a social media shopping experience
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US Patent 11989768 Dynamically rendered interface elements during online chat sessions
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US Patent 11922483 Social media buttons with payment capability
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US Patent 11915303 System and method for providing a social media shopping experience
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US Patent 11887178 Materialization of a shopping cart at an instant messaging platform
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US Patent 11861681 System and method for integrated retail and ecommerce shopping platforms
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US Patent 11842380 System and method for providing a social media shopping experience
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US Patent 11836784 System and method for providing a search entity-based payment process
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Patent abstract

Disclosed are various embodiments for facilitating an assisted shopping experience. A speech input can be captured and transcribed. The transcribed speech input can be transmitted to a customer service agent in a data session that is contemporaneous with a voice session. The customer service agent can then facilitate an assisted shopping experience via the voice session and data session.

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Patent Inventor Names
Benoit St-Pierre0
Fabien G. Hertschuh0
James L. Ford0
Peter C. Wong0
Samuel P. Hall0
Sean P. Cier0
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=08977554
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US Patent 08977554 Assisted shopping server US Patent 8977554 Assisted shopping server

Infobox
Patent Number
08977554
Patent Number
8977554
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Website URL
https://pdfpiw.uspto.gov/.piw?Docid=08977554
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 US Patent 08977554 Assisted shopping server

Infobox
Is a
Patent
Patent
Current assignee
Amazon
Amazon
Patent jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent number
08977554
Date of patent
March 10, 2015
Patent application number
14138925
Date Filed
December 23, 2013
Patent primary examiner
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Jialong He

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