Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Andriy Ryabchun0
Nikolay Anisimov0
Petr Makagon0
Date of Patent
October 4, 2016
Patent Application Number
14846705
Date Filed
September 4, 2015
Patent Citations Received
Patent Primary Examiner
Patent abstract
A call center (CC) generator includes generator software (GSW) executing on a computerized appliance from a machine-readable physical medium, an input interface for receiving a CC configuration, access to a data repository storing CC software components, a function relating configuration parameters to individual ones of the stored CC software components, and an output interface for delivering a CC SW suite. The CC generator, executing the GSW, considers the CC configuration, applies the relating function, selects CC software components to copy from the data repository, and builds the CC SW suite for output.
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