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Wonder is a research service company offering research work for consultants, agencies, and financial institutions. Wonder, also called AskWonder, is operated by Balderdash, Inc., an information technology service company.
Wonder operates as a question-and-answer platform, marketing answers to any question a customer asks. The service primarily targets consultancies, agencies, and financial institutions, but is also available for individual consumers. Wonder markets quick turnaround, unlimited scaling, and analyst management in order to take the back-end of the research away from the client. Aside from a base team, the company hires contract and part-time analysts to assist with research on bigger projects.
Wonder has a number of competitors, although most are not direct competitors. Wonder has actually answered the question on its website, listing competitors at customer and researcher levels. Most of the researcher level competitors they name are transcription services, showing machine learning transcription services done by Wonder.
- Rev
- Transcribe Me
- Scribie
- Transcription Wave
- Way With Words
- Verbal Ink
- Crowd Content
- Userlytics
- User Testing
Aside from the competitors named by Wonder, a number of other services exist for answering customer questions on an as-needed basis. These include both paid and free services, and range from forums to executive assistant platforms.