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Textio is an AI-based augmented writing service based in Seattle and founded in 2014. The company's platform uses a predictive engine and artificial intelligence to speed up the writing process and to help business users turn notes into blocks of fully developed text automatically. Textio's platform works to help companies be more intentional in their business writing and the impact they intend. This includes using Textio to create more intention about the alignment between their words and their culture, and to ensure that the business language appeals broadly and is inclusive.
Textio's platform predicts how the user's writing will complete, suggests changes, and writes alongside the user to build new content. If the user types a few words and presses Tab, Textio transforms the ideas into writing. Textio writes with the user to compose text faster. With the company aiming the platform more towards hiring descriptions, it uses artificial intelligence to analyze job descriptions as they are being written to highlight jargon, boring sections, and words that come across as particularly gender biased. Further, it works to predict how different people could respond to the content and suggests alternatives. The proposed text is intended to vary based on prior hiring data, including applicant qualifications and demographics.
Textio creates a continuous, data-fueled learning loop that learns faster depending on the number of people who write. It starts with the central library—a shared repository for hiring documents and all the key phrases and data embedded within them. When the user writes with Textio, this is the language bank the platform draws from.
Every document written with Textio gets a score that tells how effective the writing will be for recruiting qualified applicants. Textio also offers a Bias Meter to avoid gender-biased wording in hiring content. Textio Hire makes unconscious bias visible as the user writes. It highlights phrases that tilt the gender balance that aren't obvious to the human eye.
As part of Textio's platform, Textio Flow works to write with a person to help them compose content in half the time, and to offer suggestions to make language and writing work better in real time. This can help users to write faster, using jotted notes to create sentences and blocks of text. As well, Textio Flow works with the other tools mentioned above to ensure that language is inclusive and works well for all readers. Further, Textio Flow can be used with a central library of a company's writing to ensure future writing stays on-brand, regardless of who is doing the writing.