Patent attributes
Intelligent, trackable, and actionable conversational systems and methods identify specific items in a stream of messages representing conversational primitives as described below and organize them in a structured and actionable form (referenced as Conversational Primitives Dashboard below), further triggering automated workflows. Advantageously, the structured and actionable form improves collaboration providing a layer of productivity to augment messaging. A method includes, subsequent to identification of messages matching a plurality of conversational primitives, analyzing messages in a conversational service to identify the messages matching any of the conversational primitives; responsive to identifying the messages, converting each of the messages into an associated structured form, wherein each message is identified as a specific conversational primitive of the plurality of conversational primitives and the associated structured form is based on the specific conversation primitive; and maintaining all of the messages in their associated structured form.
