Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Anthony Scodary0
Adam Miller0
Nicolas Benitez0
Date of Patent
October 29, 2024
0Patent Application Number
170620830
Date Filed
October 2, 2020
0Patent Citations
Patent Primary Examiner
CPC Code
Patent abstract
A call flow manager includes a graph of connected nodes implementing a call center routing flow, and corresponding views for examining and modifying the nodes and graph. The call flow manager implements a set of fundamental node types, with complexity and behavior encapsulated within the nodes. The nodes process calls and add tags to the calls that may be utilized in downstream nodes of the call flow.
Timeline
No Timeline data yet.
Further Resources
No Further Resources data yet.
