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US Patent 12132866 Configurable dynamic call routing and matching system

Patent 12132866 was granted and assigned to Gridspace on October, 2024 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
0
Current Assignee
Gridspace
Gridspace
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Date Filed
October 2, 2020
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Date of Patent
October 29, 2024
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Patent Applicant
Gridspace
Gridspace
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Patent Application Number
17062083
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Patent Citations
‌
US Patent 9413891 Real-time conversational analytics facility
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US Patent 8538987 Care agent call classification
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‌
US Patent 8972243 Parse information encoding in a finite state transducer
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US Patent 10332508 Confidence checking for speech processing and query answering
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Patent Inventor Names
Anthony Scodary
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Adam Miller
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Nicolas Benitez
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
12132866
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Patent Primary Examiner
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Ahmad F. Matar
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CPC Code
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H04M 3/5233
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