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US Patent 8671020 Call tracking system utilizing a pooling algorithm

Patent 8671020 was granted and assigned to Marchex on March, 2014 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
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Current Assignee
Marchex
Marchex
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Date Filed
January 31, 2013
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Date of Patent
March 11, 2014
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Patent Applicant
Marchex
Marchex
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Patent Application Number
13756441
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Patent Citations Received
‌
US Patent 11971908 Method and apparatus for detecting anomalies in communication data
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‌
US Patent 11677875 Method and apparatus for automated quality management of communication records
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US Patent 11783246 Systems and methods for workforce management system deployment
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US Patent 11856140 Predictive communications system
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US Patent 11863704 Call limiting using burst detection
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US Patent 11943391 Method and apparatus for routing communications within a contact center
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Patent Inventor Names
Govind Ramanathan
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Matthew Berk
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Ziad Ismail
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Amanda Morrison
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Ambrose Sterr
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
8671020
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Patent Primary Examiner
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Binh Tieu
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