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US Patent 9250993 Automatic generation of actionable recommendations from problem reports

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Patent Citations Received
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US Patent 12093867 Incident management in information technology systems
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Patent Citations Received
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US Patent 11868380 Systems and methods for large-scale content exploration
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Patent abstract

Methods and arrangements for handling information technology tickets. A plurality of information technology tickets are received. The tickets are clustered into categories, and a problem area is identified with respect to at least one of the categories. At least one recommendation is automatically generated for addressing the problem area. Other variants and embodiments are broadly contemplated herein.

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Patent Inventor Names
Karthik Sankaranarayanan0
Karthik Visweswariah0
Senthil K. K. Mani0
Vibha S. Sinha0
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edited on 22 May, 2023
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US Patent 09250993 Automatic generation of actionable recommendations from problem reports US Patent 9250993 Automatic generation of actionable recommendations from problem reports

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Patent Number
092509930
Patent Number
92509930
Edits on 21 May, 2023
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=092509930
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Infobox
Is a
Patent
Patent
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
092509930
Date of Patent
February 2, 2016
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Patent Application Number
138743900
Date Filed
April 30, 2013
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=092509930
Patent Primary Examiner
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Kamini Patel
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Edits on 17 Jun, 2022
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Website URL
https://pdfpiw.uspto.gov/.piw?Docid=09250993
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 US Patent 09250993 Automatic generation of actionable recommendations from problem reports

Infobox
Is a
Patent
Patent
Patent jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent number
09250993
Date of patent
February 2, 2016
Patent application number
13874390
Date Filed
April 30, 2013
Patent primary examiner
‌
Kamini Patel

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