Is a
Patent attributes
Patent Applicant
Current Assignee
Patent Jurisdiction
Patent Number
Patent Inventor Names
Aaron Wellman0
Todd Hollenberg0
Praphul Kumar0
Date of Patent
February 20, 2018
0Patent Application Number
152807690
Date Filed
September 29, 2016
0Patent Citations Received
Patent Primary Examiner
Patent abstract
A system and method for providing an interactive media response menu in an interactive media response (IMR) system is described. The system provides an end user with an IMR menu. The end user has the option to pin particular menu options throughout the IMR menu. During subsequent interactions with the IMR system, the end user can access a menu of his or her pinned menu options. The end user can select one of the pinned menu options and the IMR system will present that menu option to the end user.
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