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Imimobile is a global software company that was founded in 2000 and specializes in cloud communications software intended to be used by businesses and enterprises for customer interactions. The company has offices across the world in places such as India, South Africa, the United Kingdom, and the United States. In February 2021, imimobile was acquired by Cisco Systems.
Imimobile Information Video
The company offers a customer interaction management (CIM) suite that is intended to be used by businesses and enterprises to automate customer interactions in most departments of a company, including product, marketing, and support. Imimobile's CIM uses Webex Connect, a communications platform as a service (CPaaS), to allow its clients to connect with their own customers on most communication channels, such as WhatsApp and MMS. Imimobile's CIM suite can be integrated into any system and also has pre-built integrations for Salesforce, Zendesk, NICE InContact, Cisco Finesse, and other systems.
Imimobile has been used in various industries, including the following:
- Automotive
- Banking
- Gaming
- Government and Public Sector
- Healthcare
- Insurance
- Logistics
- Retail
- Telecommunications
- Travel
