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US Patent 10623572 Semantic CRM transcripts from mobile communications sessions

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Edits on 4 Jul, 2024
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Golden AI
edited on 4 Jul, 2024
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Patent Citations Received
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US Patent 12026525 Dynamic dashboard administration
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edited on 1 May, 2024
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US Patent 11971908 Method and apparatus for detecting anomalies in communication data
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Edits on 29 Mar, 2024
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Golden AI
edited on 29 Mar, 2024
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US Patent 11943391 Method and apparatus for routing communications within a contact center
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Edits on 27 Dec, 2023
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Golden AI
edited on 27 Dec, 2023
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US Patent 11856140 Predictive communications system
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Edits on 12 Oct, 2023
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Golden AI
edited on 12 Oct, 2023
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Patent Citations Received
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US Patent 11783246 Systems and methods for workforce management system deployment
Edits on 14 Jun, 2023
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Golden AI
edited on 14 Jun, 2023
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US Patent 11677875 Method and apparatus for automated quality management of communication records
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Edits on 19 May, 2023
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edited on 19 May, 2023
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Official Website
https://pdfpiw.uspto.gov/.piw?Docid=1062357200
Edits on 30 Apr, 2023
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edited on 30 Apr, 2023
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Patent Citations Received
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US Patent 11637928 Method and apparatus for summarization of dialogs
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Golden AI
edited on 6 Apr, 2023
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Edits on 25 Mar, 2023
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Infobox
Is a
Patent
Patent
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
106235720
Date of Patent
April 14, 2020
0
Patent Application Number
161987420
Date Filed
November 21, 2018
0
Official Website
https://pdfpiw.uspto.gov/.piw?Docid=106235720
Patent Citations
‌
US Patent 10027803 Enhanced automated attendant system
0
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US Patent 10101976 Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management
0
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US Patent 10453032 Customer service management system and method
0
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US Patent 10438595 Speaker identification and unsupervised speaker adaptation techniques
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Patent Citations Received
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US Patent 10951763 Semantic artificial intelligence agent
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US Patent 11272058 Method and apparatus for summarization of dialogs
0
Patent Primary Examiner
‌
Gerald Gauthier
0
Edits on 28 Sep, 2022
"update citations for inverse infoboxes"
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Golden AI
edited on 28 Sep, 2022
Edits on 27 Sep, 2022
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Golden AI
edited on 27 Sep, 2022
Edits on 25 Sep, 2022
"Entity importer update"
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Golden AI
edited on 25 Sep, 2022
Infobox
Is a
Patent
Patent
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
106235720
Date of Patent
April 14, 2020
0
Patent Application Number
161987420
Date Filed
November 21, 2018
0
Official Website
https://pdfpiw.uspto.gov/.piw?Docid=106235720
Patent Citations
‌
US Patent 10027803 Enhanced automated attendant system
0
‌
US Patent 10101976 Method, system and apparatus for visual programming of interaction workflows for omni-channel customer contact centers with integrated customer relationship management
0
‌
US Patent 10453032 Customer service management system and method
0
‌
US Patent 10438595 Speaker identification and unsupervised speaker adaptation techniques
0
Patent Citations Received
‌
US Patent 10951763 Semantic artificial intelligence agent
0
‌
US Patent 11272058 Method and apparatus for summarization of dialogs
0
Patent Primary Examiner
‌
Gerald Gauthier
0
Edits on 24 Sep, 2022
"update citations for inverse infoboxes"
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Golden AI
edited on 24 Sep, 2022
"update citations for inverse infoboxes"
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Golden AI
edited on 24 Sep, 2022
Edits on 22 Sep, 2022
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Golden AI
edited on 22 Sep, 2022
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edited on 22 Sep, 2022

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