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US Patent 10951554 Systems and methods facilitating bot communications
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Patent
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Date Filed
September 12, 2019
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Date of Patent
March 16, 2021
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Patent Applicant
Genesys (company)
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Patent Application Number
16569519
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Patent Citations Received
US Patent 11494166 Omni-channel conversational application development system and method
US Patent 11503156 Handing off customer-support conversations between a human agent and a bot without requiring code changes
US Patent 11550552 Development system and method for a conversational application
US Patent 11561775 Development system and method
US Patent 11641384 System for linking chatbot services and contact center services
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US Patent 11321058 Development system and method
US Patent 11784962 Systems and methods for collaborative chat with non-native chat platforms
US Patent 11853729 Development system and method for a conversational application
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US Patent 11934806 Development system and method
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Patent Inventor Names
Andrew Kauffman
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Christopher Highman
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Chuck Kirkpatrick
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Guysung Kim
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Kevin Wiegand
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Patent Jurisdiction
United States Patent and Trademark Office
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Patent Number
10951554
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Patent Primary Examiner
June Y Sison
0
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