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US Patent 11991312 System and method for queuing a communication session

Patent 11991312 was granted and assigned to Twilio on May, 2024 by the United States Patent and Trademark Office.

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 US Patent 11991312 System and method for queuing a communication session

Article

Patent abstract

A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.

Infobox
Is a
Patent
Patent
0
Patent Applicant
Twilio
Twilio
0
Current Assignee
Twilio
Twilio
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
0
Patent Number
119913120
Patent Inventor Names
Christer Jan Erik Fahlgren0
John Robert Wolthuis0
Peter Shafton0
Thomas Schiavone0
Date of Patent
May 21, 2024
0
Patent Application Number
180759850
Date Filed
December 6, 2022
0
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Patent Primary Examiner
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Kharye Pope
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CPC Code
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H04L 67/32
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H04L 67/306
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H04L 67/141
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H04L 67/10
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H04L 67/02
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H04L 63/10
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H04L 61/308
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G06F 2221/2141
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G06F 9/547
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G06F 2009/4557
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H04M 3/42059
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H04L 45/44
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H04L 41/5096
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